Before returning product to MICO, please follow the MICO Returned Goods procedure below:

1. Complete a MICO Product Return Request Form.
2. Submit completed form one of two ways:
   • Email by clicking "Submit by Email" button at top of form.
   • Fax printed form to Kim Walser at MICO 507.625.3212.
3. Upon receipt of completed form, MICO will issue a Return Goods Authorization Report containing a RGA confirmation number within 1 to 2 business days.
4. After receiving the Return Goods Authorization Report with RGA confirmation number, please ship a copy of the report and product to the MICO address listed on the report.

If you have any questions or concerns as to where to send your product, please call:

Kim Walser

RGA Coordinator

507.386.4019

Monday through Friday
7:30 AM to 3:30 PM Central Time

or you can e-mail Kim by clicking here.