Service Info/Contacts

	SALES REPRESENTATIVE If you need to speak with one of our Customer Service Representatives about general product questions, pricing, or placing an order, they are available Monday through Friday  7:00 AM to 5:00 PM Central Time Please call 1-800-477-6426 or 1-507-625-6426 If you would like to contact one of our Customer Service Representatives by email, click here.

	APPLICATIONS REPRESENTATIVE If you need assistance specifying the correct MICO Product to your application and would like to speak to one of our Application Specialists, they are available Monday through Friday 8:00 AM to 5:00 PM Central Time Please call 1-800-477-6426 or 1-507-625-6426 If you would like to contact one of our Application Specialists by email, click here.

	RETURNS Before returning product to MICO, please follow the MICO Returned Goods procedure below: 1. Complete a MICO Product Return Request Form. 2. Submit completed form one of two ways: ▪ Email by clicking "Submit by Email" button at top of form. ▪ Fax printed form to RGA Coordinator at MICO 1-507-625-3212. 3. Upon receipt of completed form, MICO will issue a Return Goods Authorization Report containing a RGA confirmation number within 1 to 2 business days. 4. After receiving the Return Goods Authorization Report with RGA confirmation number, please ship a copy of the report and product to the MICO address listed on the report. If you have any questions or concerns as to where to send your product, please call: RGA Coordinator 1-507-386-4019 Monday through Friday  7:30 AM to 3:30 PM Central Time or you can email the RGA Coordinator by clicking here.