Returns (Warranty and Discretionary)

To request a product return, please complete this form.

Upon receipt of completed form, ZF Group will issue a Return Goods Authorization Report containing a RGA confirmation number within 1 to 2 business days.

After Receiving the Return Goods Authorization Report with RGA confirmation number please ship a copy of the report and product to the ZF Group address listed on the report. Customer is responsible for freight and all associated fees until a warranty determination is made.

NOTE: Product out of ZF Off-Highway Solutions Minnesota Inc. warranty period may be assessed an analysis fee of up to $250.00.

If you have any questions or concerns as to where to send your product, please call:
RGA Coordinator

Monday through Friday 7:30 AM to 3:30PM Central Time or you can email the RGA Coordinator at

ZF Off-Highway Solutions Minnesota Inc. Discretionary Returns Policy
ZF Off-Highway Solutions Minnesota Inc. Limited Warranty
ZF Off-Highway Solutions Minnesota Inc. Terms and Conditions of Sale

For confirmation purposes please supply email and/or fax number. If you DO NOT have email or fax number please enter NA.
Date Code Example: 16M033. 16 is the year of the manufacture (2016). M is the manufactured location code (Mankato). 033 is the day of the year it was manufactured (February 2nd).